1. Introduction
This Privacy Policy describes how LaShadé Designs LLC (“the Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained through our website and associated digital platforms (collectively, “the Website”).

By accessing or using the Website, the user (“you” or “the User”) consents to the collection and use of personal data as described in this Policy. This Policy complies with the Nigerian Data Protection Regulation (NDPR), General Data Protection Regulation (GDPR), and other applicable privacy laws in jurisdictions where we operate, including the United States and Canada.

2. Information We Collect
We collect information necessary to process transactions, provide services, and improve user experience.

The categories of data collected include:

2.1 Personal Identification Information

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Account login credentials (if applicable)

2.2 Transaction Information

• Payment details (processed through third-party gateways)
• Purchase history and order preferences

2.3 Technical and Usage Data

• IP address
• Browser type and version
• Device information
• Time zone and location data
• Website interaction analytics (pages viewed, time spent, referring URLs)

2.4 Cookies and Similar Technologies

We use cookies, Meta Pixel, and tracking technologies to enhance site functionality, personalize content, and analyze performance including for advertising purposes on Meta platforms. You may control cookie settings in your browser at any time.

3. Purpose of Data Collection
Personal information is collected and processed for the following purposes:

• To process and fulfill orders
• To communicate order updates and customer service responses
• To verify identity and prevent fraud
• To manage user accounts and preferences
• To improve our Website, services, and marketing communication
• To comply with legal obligations and regulatory requirements

4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:

• Contractual necessity: to fulfill orders or provide requested services.
• Legitimate interest: to enhance customer experience and business operations.
• Consent: for marketing communications or cookies where required.
• Legal obligation: to comply with applicable laws and regulations.

5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Afterward, data is securely deleted or anonymized.

6. Disclosure of Information
We may share information with trusted third parties under confidentiality agreements for the following purposes:

• Payment processing (e.g., Shopify Payments, PayPal, Paystack, Stripe)
• Shipping and logistics (e.g., DHL, UPS, FedEx)
• Email and marketing automation (e.g., Klaviyo, Mailchimp)
• Analytics and performance tools (e.g., Google Analytics, Meta Pixel)
  We do not sell, rent, or disclose personal data to unauthorized parties.

7. Data Transfers
Personal data may be transferred to and processed in countries outside your jurisdiction.
In such cases, we ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, are in place to protect your information in accordance with applicable data protection laws.

8. Security of Data
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely
secure. The Company cannot guarantee absolute data security.

9. User Rights
Depending on your jurisdiction, you may have the following rights:

• Access: to request a copy of your personal data.
• Correction: to update inaccurate or incomplete information.
• Deletion: to request erasure of your data (“right to be forgotten”).
• Restriction: to limit how your data is processed.
• Portability: to receive your data in a structured, machine-readable format.
• Objection: to object to direct marketing or automated processing.

To exercise these rights, contact customercare@lashadedesigns.com.
We will respond within the timelines required by applicable law.

10. Cookies
Cookies are small text files stored on your device to enhance browsing.
We use both session and persistent cookies for functionality, performance, and analytics.
You can modify your browser settings to decline cookies; however, some features of the Website may not function properly.

11. Marketing Communications
Where permitted by law, we may use your contact details to send promotional materials or brand updates.
You may opt out of marketing emails at any time by clicking “Unsubscribe” at the bottom of our emails or contacting us directly.

12. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, it will be deleted immediately.

13. Changes to This Policy
The Company reserves the right to update this Privacy Policy at any time.
The revised version will be published on the Website with a new effective date.
Continued use of the Website after such updates constitutes acceptance of the revised Policy.

14. Contact Information
For any privacy-related inquiries or to exercise your data rights, please contact:
customercare@lashadedesigns.com
www.lashadedesigns.com