How long will it take to receive my order?
Once you complete your order, and provided your measurements, it will
be sent out within 10- 15 business days
How will my order be shipped?
Our shipping partner UPS is committed to providing top-quality service for your package. We will email you the tracking information.
How much is shipping?
It’s free on orders over $300. Otherwise, we offer $7 flat rate for shipping. You may also make alternative shipping arrangements at your own preferred cost or speed and inform us.
How do I change my shipping address?
Send us an email to: firstname.lastname@example.org, within 3
business days of placing your order.
Can I rush my order?
We can expedite your order for an extra fee. Please contact email@example.com
Where is your head office?
LaShadé Designs is located in Atlanta, GA, USA
What forms of payment do you accept?
We currently accepts Visa, MasterCard, American Express and Discover
credit cards, as well as PayPal payments.
Do you provide tracking info for packages?
Yes, every package will have a tracking number. Once the payment is received, you will receive an email confirmation of your order. Once your item(s) is shipped, you will be notified by email with your tracking number.
What do I do if I never receive my package?
Your tracking number will provide a date of delivery. If it is not received by then, please contact whichever carrier is provided in “Your order has shipped” email. Please note we are not responsible for any delays the shipping carrier may have. However we will help you resolve any issues.
Do you ship to other countries?
Yes. Please contact us via email firstname.lastname@example.org or on the CONTACT page.